FAQ
Where are Florita la Flora bags made?
All Florita la Flora bags are proudly handcrafted in Amsterdam in our own atelier.
What materials are used for the bags?
We carefully select high quality materials, including premium leather, tweed, jacquard and other distinctive fabrics. Each bag is finished with carefully chosen details such as gold toned hardware.
You can also choose to give your bag an extra touch by adding a bag charm. This is completely optional and entirely up to you, so you can style the bag in the way that suits you best.
Are the bags limited edition?
Yes. Florita la Flora bags are created in limited quantities and may be limited edition, custom made, or completely one of a kind. Depending on the design and materials used, some pieces are produced only a few times, while others are made uniquely for one customer.
This means every bag has its own character and feels truly special.
Are the bags made to order?
Yes. Every Florita la Flora bag is made to order. We do not work with ready-made stock, which means your bag is only created once your order has been placed.
Because each piece is made especially for your order, we kindly encourage you to take a moment to make sure you are happy with your choice before purchasing. This helps us avoid unnecessary returns and waste, which is better for both you and us.
Please note that our standard website items can still be returned in accordance with our Return Policy. Custom-made or personalised pieces are final sale and cannot be returned or exchanged.
How do I take care of my Florita la Flora bag?
Please visit the product page of the bag you like and review the care instructions.
Do you ship internationally?
Yes. We currently ship to the Netherlands, Belgium and Denmark. Shipping costs and estimated delivery times are shown at checkout.
Can I return or exchange my purchase?
As every piece is made to order, we kindly ask you to consider your purchase carefully before ordering so we can keep unnecessary returns and waste to a minimum.
Items purchased from our standard collection through our website can be returned within the applicable 14-day return period. Please contact us within 14 days of receiving your order if you would like to make a return.
Custom-made or personalised orders are final sale and cannot be returned or exchanged. This applies to items that have been specially made, altered or personalised according to your individual specifications and agreed upon with us prior to purchase.
This does not affect your rights if an item is faulty or does not correspond with what was agreed.
For more information, please see our Return Policy.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this to track your package’s progress and estimated delivery date.
What payment methods do you accept?
We accept a variety of payment methods, including:
-
IDEAL
- Bancontact
- Mobilepay
How can I contact Florita la Flora for further questions?
Feel free to reach out to us via or email: info@floritalaflora.nl or send a message on Instagram. We’re here to help!